Mortgage Servicing Made Simple!

Trusted Loan Servicing & Administration

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Stewart Mortgage Corp. is focused on the needs of private investors and lenders. Our advanced mortgage services, paired with unsurpassed knowledge and experience make us the right choice for managing your mortgage portfolio.

We strive to make servicing simple. We take care of all the details for you, providing a complete servicing solution for portfolios of all sizes. Whether you have one loan, or thousands of loans, we offer complete servicing to meet all your needs.

Stewart Mortgage Corp. is committed to offering our clients the most comprehensive suite of services available, including the following:

  • Payment processing
  • Deposit reporting
  • Monthly portfolio reporting
  • Annual portfolio reporting
  • Late or NSF payment collection
  • Renewal of mortgages at maturity
  • T5 preparation
  • Insurance coverage administration
  • Payout Statements and Mortgage Discharge
  • Text message notification of deposits
  • Secure online portfolio access 24/7
  • Delinquency or foreclosure action
  • Correspond with accountant or solicitor
  • Originating new lender loans
  • Construction loan management
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Lender Benefits

Payment processing 

No more postdated cheques to keep track of, or deposit. Let our automatic payment system collect the payments from your borrowers and deposit them directly into your bank account.

Deposit reporting

Receive a detailed report for every deposit made to your account, including a precise breakdown of all payments.

Monthly portfolio reporting

At the end of every month, you will receive a full detailed portfolio summary report. This report will outline the balance of every mortgage, along with any payments or advances that occurred.

Annual portfolio reporting  

At the end of the year, you will receive a full detailed report for the entire year, including the interest earned, all payments made and the balance of each loan.

Late or NSF payment collection

If there are any late or NSF payments, we will handle the collection work. We will work with the borrower to bring their account current.

Renewal of mortgages at maturity

At the end of your borrower’s mortgage term, we will correspond with you about renewing the file, and will then negotiate and arrange the renewal with the client.

T5 preparation

We will prepare and file a T5 investment slip with the CRA for the interest you earned in the previous calendar year.

Insurance coverage administration

You never need to worry if your borrower’s insurance policy is current. We correspond with the insurance company to obtain the new policy when it is up for renewal.

Payout statement and mortgage discharge

We will prepare the mortgage payout statement when requested by the borrower or their solicitor. We will also arrange the discharge documents for you, accept the payout funds and have them deposited into your bank account. 

Text message notification of deposits

We will notify you by text message when a deposit has been made to your account. This message will inform you of the amount deposited and what date the funds will be available.

Secure online portfolio access 24/7

Receive a secure login to our online investor portal, where you will see up-to-date information of your entire portfolio, updated balances, payments that have been made, payments that are past due, and detailed information about the borrower or property. The portal will even display property locations using Google maps.  All at your fingertips, 24 hours a day, 7 days a week.

Delinquency or foreclosure action

Unfortunately, foreclosures do happen from time to time, and when they do, you can count on us to take the burden off your shoulders. We will handle the full process; whether the client simply needs a little bit of help, or we need to take legal action. We can work with the borrowers to get them back on track or bring in our team of realization lawyers who specialize in keeping the foreclosure process as smooth and quick as possible.

Correspond with accountant or solicitor

If your accountant or solicitor requires additional information regarding your portfolio, you can count on us to be your contact to answer any questions on your behalf and provide any further reports or information required to keep your financial records and statements in excellent shape.

Originate new lender loans

When you are arranging a new loan, we are here to help manage the whole process for you. Our services include:

  • Commitment letter preparation
  • Instruct solicitor of the mortgage terms 
  • Advance funds to solicitor
  • Mortgages held in trust
  • RRSP, TFSA, RRIF, LIRA registered mortgages

Construction loan management

Construction mortgages require attention to detail, making them time-consuming and challenging to manage. We are construction mortgage specialists, and we can help in the following ways:

  • Progress inspections
  • Draw processing 
  • Budget management 
  • Monthly billing and interest collection 
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Borrower Benefits

Automated payments

Most borrowers don’t have cheques on hand to prepare postdated cheques. Our automated payment system will alleviate the need for cheques by providing a secure, fast and easy method to collect their payments.

Text message payment reminder

Borrowers will receive a text message reminder at least two days before the payment due date. This feature considerably reduces NSF or returned payments.

Secure online account access 24/7

Borrowers will have access to our online borrower portal to see information about their loan, payment due dates and payment history.

Annual mortgage statements

We will prepare and deliver annual mortgage statements to borrowers that outline the full year of payments, any outstanding charges owed and the balance of the mortgage.

Phone, email or text account support

We are available for borrowers to contact us with any questions or concerns regarding their account. Borrowers can contact us by phone, email or text message.

Correspond with accountant or solicitor

We will correspond with your borrower’s accountant or solicitor on any needs or questions that may arise.

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Servicing Packages

Contact us today to learn more about the many services we offer and discuss your tailored servicing package, or choose from one of our pre-built packages below.

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Stewart Mortgage Corp.
207 – 310 Nicola St.
Kamloops, BC
V2C 2P5

(p) 250.372.1995
(f) 250.374.4945
(e) servicing@stewartmortgage.ca

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